Support Services

Providing support services for IBM Maximo, tailored to ensure the sustained performance, stability, and scalability of your Enterprise Asset Management (EAM) system

Your Trusted Maximo Support Partner ‍

Seambest Business Solutions Inc. delivers expert IBM Maximo support services designed to ensure stability, scalability, and peak performance of your Enterprise Asset Management (EAM) system.

With 20+ years as an IBM Business Partner, we bring deep experience and a proven support framework—from post-implementation guidance to complex issue resolution.

Comprehensive Maximo Support Services

We help you go beyond break-fix support with a full suite of services:

  • Incident Resolution & Technical Assistance Fast, reliable troubleshooting to minimize downtime.

  • System Optimization & Maintenance Keep your Maximo environment fine-tuned and future-ready.

  • Integration Support Ensure seamless connectivity with third-party systems across your IT landscape.

  • Post-Go-Live Support Stay supported with expert guidance even after implementation.  

  • Process Support  Ensure workflows and business processes remain aligned with evolving operational needs.

  • Health Checks  Proactive assessments to maintain peak system performance and prevent issues before they occur.

Local Expertise. Global Standards.

With a team of locally based Maximo specialists, SEAMBEST ensures: 

  • Responsive Service Faster resolution with accessible, agile support.

  • Industry-Specific Insight Solutions tailored to your sector’s needs and compliance demands.  

  • Proven Best Practices Benefit from knowledge built over decades of deployments

Why Choose SEAMBEST?

Engage a partner that adds real value to your operations:

  • Reduced System Downtime

  • Optimized Maximo Performance

  • Strategic IT Alignment

  • Consistent, Reliable Support

Focus on Growth—We’ll Handle Maximo

With SEAMBEST at your side, you can concentrate on strategic business priorities—
while we make sure your Maximo system runs at full speed, every day.

Offerings and Coverage

Application Maintenance Support

Ensure your Maximo system remains stable, high-performing, and aligned with business needs through our comprehensive Application Maintenance Support services. SEAMBEST delivers proactive and corrective maintenance solutions that keep your Enterprise Asset Management (EAM) platform running at its best.

  • Incident Management and Best Practice Support

    • Workflow & Business Process Support to ensure seamless operations aligned with user needs (Correction)

    • Data Analysis & Corrections to address data integrity or consistency issues

    • Incident Analysis & Resolution for complex and recurring problems escalated by the client

    • Application-Specific Troubleshooting for functional and configuration-related issues

  • Remedial Maintenance Services - for mission critical issues or Maximo Down

  • Preventive Maintenance Services

  • Workflow & Business Process Support

  • Governance Reporting

Support Pre-allocated Man-day Credits

Flexible, On-Demand Expertise for Your Maximo Environment
Our Support Credits offering gives your organization the agility to request value-adding enhancements, expert consulting, and technical services—when and where you need them. Use your credits across a wide range of service areas, aligned with your operational priorities.  

  • Change Request Management

    • Application Screen Enhancements

    • Configuration Enhancements

    • Dashboard Creation and Enhancements

    • Documentation Upkeep

    • New Functionality Requirements 

    • Testing and Simulation for Product Specific Solution (PMR related)

    • Workflow Enhancements 

  • On Demand Training

  • Custom Reports and Integration

Interested? Inquire now!

Engage with our team to explore how our solutions can drive your success.
Reach out now to start the conversation!
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INQUIRE NOW!
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